Place an order
You order tokens via the order page. You reach it by clicking Orders at the top of the main navigation, and then starting a new order via the Place order button (top right) or the green + button at the bottom right.
Choosing the number of tokens
On the Order tokens page, you first enter the desired number of tokens at Number of tokens. Then click Calculate to have the price calculated.
After calculating, you see a clear overview with:
- Total (excl. VAT)
- VAT
- Total (incl. VAT)
Billing details
On the right of the page you see your billing details. These are used for the invoice belonging to the order.
Want to change something? Then click Update details to edit your name, address and other invoice details.
Tokens per report
At the bottom you find a handy overview of how many tokens a report costs, depending on the number of photos in the report (e.g. 0–49 photos, 50–199 photos, …). This way you know in advance how many tokens to provide.
Choosing a payment method
Before placing the order, you choose a payment method:
- Online (instant)
- Bank transfer (1–3 working days)
Online payment
With online payment you complete the order immediately via the payment page. Supported methods include Bancontact, KBC, Belfius Pay Button, Apple Pay and credit card.
After a successful online payment:
- your tokens are credited immediately
- the invoice is created immediately
Bank transfer
If you choose bank transfer, you must transfer the amount manually. As soon as the payment is in our account, the tokens are credited (usually within 1 to 3 working days).
After placing your order
After placing (and/or paying), you land on the order detail page.
- With online payment, the order is usually completed immediately.
- With bank transfer, you see a transfer form with all the details to pay correctly.
Originally chose bank transfer but want to complete faster after all? Then on the detail page you can still switch to online payment via the Pay button.
Next step
In the next section, the pricing structure and the token system are explained further.
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